We love small groups and individuals! And, we make it easy for you to book your trip with us.
Here are some common questions asked by individuals and small groups.
Individuals Small Groups
How many people do I need to participate?
Will I be getting everything that group customers are receiving on the tour?
Does it cost more if I am not part of a group?
How do I make a reservation?
1. Go to event page you are interested in attending.
2. At the bottom of the page answer “NO” to the question regarding if you are traveling with a group
3. Select your payment option
Where do I meet the bus?
Do I need to take the bus?
How do I make an online payment?
Please note that we do not accept any 3rd party payments for events. Also, Group Leaders cannot make payments on behalf of other guests.
You can also click here to be directed. https://soulnationevents.com/products/
Where do I mail my payment?
Soul Nation Events
Attn: Payment Processing
407 Executive Drive
Langhorne, PA 19047
How do I make a Western Union (Bill Pay) payment?
1. Call 800-325-6000 to find a Western Union Agent location near you, or visit website.
2. At the agent location, fill out the Western Union form completely, including the following information:
Select option: “I WANT TO – PAY A BILL”
Pay To: Company Name (or Code City) “SOUL NATION EVENTS” (or “SOULNATIONEVENTS”)
Account Number: enter “TRIPCODE” for groups or “INDIV” for individuals
Speed: select “URGENT” which equals sameday delivery of funds
NOTE: You must have photo ID when sending a WU cash payment from a WU location.
To use the Western Union Bill Pay online service from your computer, follow the link and special instructions below:
3. This cash transaction has a fee and your payment will be sent withing minutes!
Did you receive my payment?
How can I pay my balance?
Does my hotel have an indoor pool?
What is the cost for additional activities?
Do you have a drive-up policy?
Can my bus pickup time and/or pickup location be changed?
Please note the following: Group leaders are always offered the option to buy out the remaining bus seats to avoid being mixed with another group. Similar to the airlines, there are numerous uncontrollable variables that can affect departure times and transfers such as traffic, weather, or the need for multiple pickups in route. Despite these variables, we have a 95 percent on-time hotel arrival rating.
How many beds are in a hotel room?
Some properties have pull out sofas in their single bedded rooms that can be used as two beds, and roll-away cots are also an option upon request.
Can my hotel location be changed?
What time do we leave the hotel on weekend getaways?
Crab Feast Weekends: The standard departing time from the hotel is 12 noon. Please note that there may be an en-route activty stop scheduled on your way home. Check your itinerary for more information.
Are there refrigerators and microwaves in the room?
How far is the hotel from the concert?
Is there late night food and is it included?
Also, hotels are usually located close to nearby food delivery services. Please check with the hotel front desk for available vendors.